Outsourced IT Support & Monitoring
Solutions to fit businesses of all sizes
We offer outsourced IT solutions to fit businesses of any size, including regular preventative maintenance visits and monitoring of critical components
Remote Assistance • Onsite Support • After Hours Support • Preventative Maintenance
Benefits
Our comprehensive support services provide you with the peace of mind when it comes to your company’s technology, so you can focus on growing your business
Eliminate Internal IT Staff
Utilizing outsourced IT support can greatly reduce your costs. We are there when you need us, and you only pay for the services you use. Read about the pros and cons to using managed IT services
Certified Technicians
Our technicians possess numerous certifications in their areas of expertise. Their knowledge is continually upgraded as new software and systems are introduced. They are dedicated to ensuring that your organization receives the best support possible
After Hours Support
We offer after hours support when requested to provide you with the comfort of knowing that we will be there when you need us – any day of the week all year
Preventative Maintenance
As part of a service contract, or at your request, we perform a preventative maintenance visit every three months. This visit includes checks to ensure your IT infrastructure is working at optimal levels. We also ensure that all operating systems and antivirus software are up-to-date, and that the backup system is functioning properly. This visit is critical as it helps to reduce the likelihood of a system failure
Remote & Onsite Support
To reduce costs and eliminate interruptions to your company’s daily operations, we always start by handling your support issues when possible. Providing you with remote support allows us to troubleshoot your issue as quickly as possible at the time of your call to minimize your downtime. If we cannot remotely resolve the issue, we will schedule an onsite visit to rectify the problem
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