Over the last several years, more and more companies have been moving away from traditional in-house IT towards the use of a managed IT service provider. This has been brought on by an increase in the number of choices a company has in acquiring new technologies as well as the growing trend towards increased mobility and the use of cloud computing. With this increase in need for new tech systems, shifting to outsourcing your IT needs to a third party-managed IT provider has become a strategic business move. Moving IT out of house has both pros and cons, which need to be explored when making this transition.
The positives of using a managed service provider (MSP) to handle IT needs are the added expertise of the service provider, increased productivity, and decreased costs. In the rapidly expanding field of IT, it is hard to keep up to date managing IT in house. The added experience of using any third-party MSP company can help you handle any IT problems more efficiently.
In many companies, the in-house IT staff has a workload that is almost impossible to manage in a timely manner. The addition of a managed IT service can free up more time far IT people to be used more effectively. While many companies think that hiring a managed service provider is too expensive, it is actually more cost effective. Specifically, a company can choose to pay only for the exact services that they need as opposed to paying for an overall IT service.
There are some downsides to using a managed service provider as well. When moving any service out of house, there is a loss of control that goes along with it. Almost every company wants to micromanage every aspect of its operations and decentralizing any aspect of the company can affect the ability to do that. If IT is not the company’s overall goal, the move frees up more time to manage the more important aspects of the company’s operations more effectively.
The other objection to using a managed IT service provider is the sheer number of available IT companies. This can make it difficult for a company to determine what provider to trust with the technological aspect of its operations.
To limit any risks associated with switching to an MPS, it is important to select an IT service provider with a proven history of high-quality service, and brand name customer testimonials to back it up. The move to using a managed service provider is a hard decision for any company to make. Any change in day-to-day operations can seem like a daunting task. However, to grow and keep with the times, a company must be willing to except change.
A managed service provider can offer a lot to a small to medium sized company looking to upgrade any of its IT needs, whether it’s improving data security or switching to cloud storage. Using an MPS is also an effective solution for medium to large companies looking to better manage the IT resources they have on hand. Remember that without proper and efficient management, any IT service is bound to fail.
If you are still unsure about switching to managed IT services, call us and we can help you with your decision.